Refund policy

RETURNS POLICY

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, unwashed, with all original tags attached, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at darktime77clothes@gmail.com. Please note that returns will need to be sent to the following address:

[INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label (or return instructions), as well as information on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

For any questions about returns, you can always contact us at darktime77clothes@gmail.com.

DAMAGED OR WRONG ITEMS

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right. In these cases, we will cover the return shipping costs.

NON-RETURNABLE ITEMS

Some items are not eligible for return, including:

- Custom or personalized pieces
- Items marked as “final sale”
- Gift cards
- Items that have been worn, washed, altered, or damaged by the customer

If you’re unsure whether your item qualifies for a return, please contact us before sending it back.

EXCHANGES

The fastest way to make an exchange is to return the item you have. Once the return is accepted and processed, you can place a new order for the item you want (subject to availability, since many of our pieces are limited edition).

REFUNDS

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not.

If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at darktime77clothes@gmail.com.

SHIPPING COSTS FOR RETURNS

Return shipping costs are the responsibility of the customer, except in cases where the item is defective, damaged, or incorrect due to our mistake.